Product Roadmap

Last updated: March 17, 2026

Here's what we're working on and where MakeNation is headed. Features marked as Done are live. Items marked Planned are in active development. Items marked Future are on our long-term radar.

High Priority

Quote Deadline System Done

  • Server-side quote deadline enforcement
  • "Reviewing Quotes" status with 7-day review window
  • Automated lifecycle management
  • Losing quoter notifications

Security Hardening Done

  • XSS protection across all pages
  • Firebase Hosting migration
  • Email verification enforcement
  • Content filter for public messages
  • Quote cap enforcement (client + server)
  • Cancellation policy with fair refund splits

Staged Direct Payments Done

  • 3-stage payment system (Deposit, Work Started, Project Approved)
  • Maker-defined payment splits (must total 100%, each stage min 0%)
  • 4–10% platform fee based on maker generation (founding makers start at 4%)
  • Automatic card charging for stages 2 and 3
  • Progress photo approval triggers final payment and project completion
  • Editable reviews so requesters can update based on full experience

File Upload Security Planned

  • Malware/virus scanning for uploaded files
  • Currently mitigated by image reprocessing that strips embedded payloads

Trust & Safety Planned

  • Stripe Managed Risk verification
  • High-value transaction alerts
  • Repeat dispute monitoring
  • Velocity checks for unusual activity
  • Prohibited items policy enforcement

Medium Priority

Moderation System Planned

  • 4-tier warning & ban system (Warning → Final Warning → Temp Ban → Permanent Ban)
  • Admin dashboard for managing warnings and reports
  • Warning email templates for different violation types
  • User warning history tracking

Re-Registration Prevention Planned

  • Detect banned users attempting to create new accounts
  • Cross-reference Stripe connected account data
  • Email-based detection for casual re-registrations

Deleted Account Archive Planned

  • Auto-save profile snapshots when accounts are deleted
  • Retain warning history for scam tracking

Nice to Have

Landing Pages Done

Dedicated landing pages for makers and customers with tailored messaging, fee comparisons, and calls-to-action. Splash page routes visitors to the right experience. Request form lives on its own page.

Makers Directory Done

Browse and search maker profiles by category, skills, and location. View portfolios, ratings, and badges. "Request This Maker" button lets customers hire directly from a maker's profile.

Maker Pro Accounts Future

Premium tier for makers with added benefits:

  • Chargeback protection — Platform-backed dispute resolution and chargeback support
  • Insurance coverage — Built-in project insurance for damage, loss, or disputes
  • Better ad placement — Featured on Maker Shop, search results, and landing page
  • Pro badge — Visible trust signal on profiles and quote cards
  • Lower platform fee — Reduced Pro rate as a perk for top performers
  • More portfolio images — Higher image limit to showcase work (e.g., 20+ vs standard 5)

Auto-qualifying: Top performers earn Pro perks free based on revenue turnover, review scores, and completion rate — keeping the best makers on the platform.

Interactive Request Form Future

Step-by-step guided request creation with live validation, clearer mobile experience, and smarter category suggestions.

AI Smart Assistant In Progress

  • Guided request form assistant — helps customers describe what they need
  • Maker profile builder — AI helps makers create compelling profiles and portfolios
  • RAG-trained site assistant — answers customer questions from site knowledge base
  • AI-powered maker recommendations based on request content
  • Budget suggestions based on similar completed projects
  • AI photo verification to detect fake progress photos

Tech: DeepInfra API via MCP, Qwen/DeepSeek models for script analysis and creative reasoning

Platform Migration — React + Vite Future

  • Migrate from vanilla HTML/JS to React + Vite for component reuse and better DX
  • Full API/MCP integration for AI assistant access across the platform

Matching System Improvements Future

  • Stronger relevance scoring
  • Maker preferences for project types and budgets
  • Negative matching (exclude certain keywords)
  • Availability weighting
  • Machine learning from successful completions

Maker Verification Future

  • Upload verification documents (licenses, insurance, certifications)
  • Verification badges displayed on profiles

Scalability

Cloud Functions Optimization Done

All functions configured with memory limits and max instance caps to control costs during beta.

Notification System Redesign Future

  • Batch and aggregate notifications
  • Time-window grouping for rapid messages
  • Push notifications as primary delivery
  • Auto-deletion of old notifications

International Expansion

Phase 1: Canada Future

  • Canadian postal code support
  • CAD currency via Stripe
  • PIPEDA privacy compliance

Phase 2: United Kingdom Future

  • UK postcode support
  • GBP currency via Stripe
  • UK GDPR compliance

Technical Requirements Future

  • Google Places Autocomplete for addresses
  • Lat/lng coordinates for universal distance calculation
  • Multi-currency support in Stripe Connect
  • Jurisdiction-specific Terms of Service

Have a feature suggestion?

We'd love to hear from you! Contact us with your ideas.